About Us

Our group of companies offer a diverse range of photography services to a wide range of clients. 

Infinity Imaging Systems (IIS) is an Australian owned and operated business established in 2006. Over the past decade we have become one of Australia’s leading providers of time-lapse units to both the commercial and construction industries. We consider our time-lapse units to be one of the most powerful and reliable multi-use systems available in the market. 

Cloud 9 are at the forefront of aerial imagery in Australia. With a 10+ strong team of professionals today, we pride ourselves on our innovative and unique approaches to delivering imagery of the highest quality. We offer a wide range of photography and videography services, capturing content everywhere from under the sea and on land, to the skies above.

The Role

A great opportunity has now become available for an Administration Assistant, to join our vibrant and friendly team.

This is a newly created position, and you will be reporting to an approachable and supportive Office Manager and amazing Director.

Responsibilities

• Act as first point of contact by representing the company in a positive manner to all clients. Provide friendly and professional customer service
• Manage and answer telephone calls in a prompt manner 
• Responding to emails
• Assist the Office Manager in preparing quotes and coordinating with clients and suppliers to ensure projects can start with the correct resources
• Update Social Media Platforms
• Data entry
• Assistance with daily/monthly invoicing and closing of jobs
• Event/Diary organisation and management
• Provide general support to visitors
• Manage the flow of all/most correspondence, Mail and Parcels in the business
• Ongoing follow ups with quotes to maximize conversions into jobs
• Ensuring the CRM database is kept up to date and capturing customer interactions in the data base
• Other duties as assigned by the Office Manager and/or Director

Skills

• Administration skills and working in an office environment is an essential requirement for this role
• Excellent English, written and verbal communication skills
• Excellent time management and organisational skills
• Microsoft suite essential
• Knowledge of Mac
• Typing skills are essential
• Knowledge of Adobe Suite (especially Lightroom and Photoshop) a bonus, but not essential

We’re looking for the kind of person who

• Has a strong work ethic
• Passionate and driven
• Well organised, energetic, detail oriented and able to multi-task
• Has an eager willingness to learn and train on our systems
• Support the team in all areas of administration
• Works cooperatively with others across the organisation to achieve shared objectives
• Strong attention to detail
• Discretion and confidentiality

In return

• You will have the opportunity to be an integral part to our expanding business with strong family values
• You will be well supported in the work environment by an experienced and friendly team.
• It’s all about organisation, but teamwork is also very important too. If you’re ready to help and go the extra mile, you will find your colleagues are just as supportive

Schedule and Work Location

• Monday to Friday, based at our office in Oakleigh