The successful applicant will be a highly organised and motivated individual who thrives in a fast-paced setting. They will be part of an essential team providing support across Community Corrections within the Sydney South West or Sydney West districts. They will demonstrate a high level of computer skills including Microsoft Office and have the willingness to learn new skills. This is a fantastic opportunity to be part of the Community Corrections team.

Sydney South West district include the following locations: Bankstown, Burwood, Campbelltown, Fairfield, Liverpool and Silverwater Parole Unit.

Sydney West district include the following locations: Blacktown, Hornsby, Mount Druitt, Parramatta, Penrith, Parklea Parole Unit and Windsor.

Key accountabilities

• Provide quality administrative services including filing, mail receipt and sorting, maintenance of registers, meeting and event support including booking rooms, diary management, photocopying; and creating and compiling documents to support the effective operation of the Community Corrections office / hub.
• Collate information to support the development of accurate documentation and reports, including in relation to assets.
• Respond efficiently to enquiries and routine requests for information, escalating enquiries as necessary, to ensure the provision of accurate information.
• Update records and databases, complying with records management processes, to ensure information is accurate and is stored correctly and accessibly.
• Provide a reception service to stakeholders, including offenders, as first point of contact in the Community Corrections office / hub.
• Generate routine correspondence with a view to exchanging factual and accurate information whilst exercising discretion and judgment at all times, seeking supervisory direction as necessary.