• The customer is at the heart of your work?
• You are passionate about teamwork?
• You have good administrative experience in a financial institution?

If so, the account representative position is for you!

This position reports to the Manager.

Main challenges

• Ensure customer satisfaction and loyalty by developing a personalized relationship based on the needs of each client
• Optimize client interventions and identify sales opportunities
• Open commercial client files and carry out various transactions for client Accounts
• The candidate needs to be able to identify all risks inherent to the Personal and Commercial Banking sector's activities.

Specifically, you will:

• Draft, check and have signed documents for offer of financing letters and security
• Follow up profitability and pricing analyses and renewals on schedule
• Collect, compile, key in and check the accuracy of financial data
• Establish and maintain effective communication with the various people involved in client files

• College diploma or academic equivalent, related to the industry and three years of relevant experience
• Demonstrate strong customer service and teamwork skills
• Demonstrate autonomy, rigor and method
• Bilingualism (spoken and written) English and French