Responsibilities:

• Develop an account and contact plan strategy to grow the accounts within your territory.

• Proactively build customer stakeholder mapping and strong relationships across business and technical decision makers. 

• Drive revenue growth through engaging in proactive conversations with new customers to land the value of Slack. 

• Identify opportunities to grow the business with existing customers by initiating conversations, leveraging usage patterns, providing demos or quotes and collaborating with internal teams to improve the value and impact for our customers. 

• Effectively turn prospects and qualified leads into opportunities by qualifying opportunities 

• Implement strategies to accelerate the closing of deals (mapping timeline, customer engagement, buy-in and de-risking) to drive predictable deal closure. 

• Drive predictable forecast and pipeline management. 

• Be the Slack sales leader and advocate for your customers

• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

Requirements:

• 18 months + of technology-related sales and account management experience 

• Strong track record of prospecting, new account development, territory building and quota performance 

• Ability to value sell to senior executives as a trusted advisor with a consistent track record of identifying customer needs and successfully implementing solutions that solve their problems 

• Experience in building strong customer relationships with business and technical key decision makers 

• Excellent communicator, organizer, presenter and great verbal communication skills 

• Outstanding operational excellence, e.g. forecasting, building healthy pipeline,, opportunity management and virtual team orchestration 

• Strong negotiation skills, financial acumen and driving deals to closure. 

• Proven track record of outstanding performance and achieving goals 

• Success-driven, works well in a diverse team and enjoy a dynamic and changing environment   

• Problem solver and ability to work in fast-changing environment and manage ambiguity   

• Strong time management skills - able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative, and team-oriented environment 

• Passion for cloud technologies and changing the world  

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)